BITERSWIT GUIDE: USING AND CARING FOR YOUR STAMPS
Here’s your Biterswit guide for taking care of your stamps and inks.

HOW TO USE THE INK?
This ink is perfect for porous papers like regular paper, cardstock, cardboard, and Japanese paper. It takes about 10-15 minutes to fully dry. It can also be used on satin paper, but drying time will be longer and will depend on the surface, material, and humidity.

1. Apply the ink gently—you’ll use less ink and get a better impression. Don't press too hard on the ink pad, as this will saturate the stamp with ink.
2. Do some test prints on paper until you get it just right. Practicing is key!
3.Once you’ve got the hang of it, re-ink your stamp and start stamping on your chosen box, bag, or envelope.

STAMP CARE
In addition to the Biterswit guide, we’ve also got a short video explaining how to store and clean your Biterswit stamps.

HOW TO REFILL THE INK PAD
Here’s a video showing you how to refill a VersaCraft ink pad, but the process is the same for other pads! All you need is the right ink bottle for your ink pad.
1. Shake the ink bottle (make sure it’s tightly closed if you’ve already opened it).
2. Apply the ink evenly on the pad: left to right, top to bottom, and diagonally. Repeat this process twice.
3. Wait a few minutes for the ink to settle into the pad. If you can refill it the day before using it, even better :)
* TIP: Once you've applied the ink, you can spread it with a plastic spoon or small spatula, gently pressing the pad so the ink soaks in. Then, you can apply more ink if needed.

PRODUCTION TIME
Production takes around 10–15 business days from the moment you confirm the digital preview — plus shipping time depending on your country.

HOW TO ORDER YOUR CUSTOM STAMP
1. Fill in the PERSONALIZATION section with all the necessary information. If you need to upload an image, check the file format and quality guidelines below.
2. After filling out the fields, make sure to click the SAVE PERSONALIZATION button. If you don’t, your info won’t be saved and you won’t be able to add the product to your cart.
3. Select any options from the dropdown menus (if applicable).
4. Add the product to your cart and complete your purchase.

Once we have everything we need, we’ll send you a digital preview of your stamp within 24–72 business hours to the email linked to your account. This preview will include the actual stamp size, which depends on your specific design and name.
If you don’t receive the email, please check your spam folder. Still nothing? Email us at hola@biterswit.com with your order details.

FILE FORMAT FOR UPLOADS
If you need to upload a file, please send a .JPG at 300 dpi, black and white only (no greyscale). The black areas are what will be engraved and appear raised on the stamp.

We need the highest quality and largest version of your file :)
If your file isn’t suitable, we’ll email you after reviewing your order.

If you have the original Illustrator or a .PDF file, upload a .JPG with your order and then email the original to hola@biterswit.com with your order number.
The PDF or Illustrator file must have outlined fonts (converted to shapes or paths) — the text must act like an image, not editable text.
If you’re unsure, just email us — we’re happy to help!

DON’T HAVE A BLACK & WHITE VERSION OF YOUR LOGO?
No worries! If your logo uses watercolors, greys, or multiple colors, just email it to us at hola@biterswit.com in the highest resolution you have. We’ll let you know what we can do — there’s always a solution :)